Thank you so much Trevor for making the whole process bearable. The Goodbye Room and service music were a great comfort. In my case, it was the little things like the RIP message, condolence card and dog tag that helped me feel more comfortable with the process of saying farewell to a loved pet.
You clearly care a lot and I thank you again for that.

Can't thank Trevor enough for making what is such a heart breaking time a perfect way to say good bye to our beloved yourkshire terrier Tinkerbell ♥️ the good bye room was so peaceful and put our hearts at ease seeing our bella looking so peaceful...Trevor couldn't so enough for us and bella for her final journey and brought back home to us so I want to say a huge thank you from bella and all her family..your an absolute gem xx

We spent the last 15 years visiting Northumberland with our little dog Buddy. We finally moved up here and after two weeks he was diagnosed with cancer. He passed on Sunday 9th July and it was such a shock. After contacting Trevor he arranged for us to bring Buddy the same day.
We cannot recommend Hearts to Heaven enough. The Chapel of Rest, service and attention to detail from Trevor made Buddy's final journey and our last memories of him more bearable. Trevor, you are a star in our eyes.

Trevor was amazing from start to finish & was very kind & caring. I had my beautiful bunny 'Baxta' cremated yesterday- we got to say goodbye in a beautiful & peaceful room & could stay as long as we wanted. To be able to have him back with us the same day meant a lot & all the lovley little extras & thoughtful words in the card were very special. I cannot recommend highly enough - this is a very special place which deserves more than five stars

I am so very grateful to Trevor for helping us today. He quickly collected our guinea pig from home and returned him to us the same day. Trevor was patient and talked us through what would happen. The mementoes and lovely words in the condolence card helped. I recommend this service.

Had my little leopard gecko Yoshi cremated here today and the service is second to none. The way he was handled brought a tear to my eye, a little song played at the cremation and handed back to me with a card, a footprint and a lovely little box placed neatly in a heart bag. I was going to Bury him but I'm so glad I didn't !!!!